Why Us

Premium Customer Support on Your Air Conditioning Service and Repair

When you enlist Touie Smith services you can be assured that you will receive the best in technical support and experience. Our service is underpinned by trust, honesty and reputation is everything. We ensure quality control and consistency across the team.

Upfront Pricing

A call out costs $220 and this includes one hour of our technician’s time. In 90% of cases, our technicians are able to get the system operating again within the allocated hour of the first call out. This usually is all that is required for an air conditioning service, as many quick repairs can be done in that time if no additional parts are required. Our technicians will arrive on-site and do an initial assessment of the system before providing you with a quote for the cost of the repair or service if it looks like it’ll require more labour hours.

Our On Time Promise

Our on time guarantee stipulates that if our technicians arrive after the stimulated times of arrival we’ll take $50 off the bill!

100% Satisfaction Guaranteed

At Touie Smith we’re so sure that you’ll be pleased with our level of service that we offer a 100% refund of the call out fee. Simply let us know.

We Ensure Secure Service

Each technician working for Touie Smith goes through a selection process for technical skills, experience and customer service. All of them have to pass the police check carried out during the selective hiring process.

Make a booking online today.